“Terms & Conditions”

Terms and Conditions

Introduction

Welcome to FIRSTCALL 24/7 BURY ST. EDMUND’S ("we," "us," "our"). This website is provided as an information and service platform for FIRSTCALL 24/7 BURY ST. EDMUND’S , specialising in home care assistance, medical support, and related services. By accessing or using this site, you agree to follow and be bound by these Terms.

Services Provided

FIRSTCALL 24/7 BURY ST. EDMUND’S offers a variety of in-home services, including personal care assistance, medical support, companionship, and household help. Please note that while we aim to deliver high-quality, personalised care, our services have specific boundaries. For instance, we do not offer emergency medical services or prescribe medications. For a comprehensive list of services and applicable conditions or limitations, please contact us.

User Responsibilities

Payment Terms

Pricing, payment options, and billing cycles for our services are detailed in your service agreement. Payments must be made according to the chosen service plan. We accept [payment methods, e.g., credit cards, bank transfers]. For service cancellations, please refer to our refund and cancellation policy. Refunds are processed as per applicable laws and the terms outlined in your service agreement.

Intellectual Property

All content on this website—including text, graphics, logos, images, and software—is owned by FIRSTCALL 24/7 BURY ST. EDMUND’S and protected under copyright and other intellectual property laws. Reproduction, distribution, modification, or republication of our content without written permission is strictly prohibited.

Limitation of Liability

FIRSTCALL 24/7 BURY ST. EDMUND’S shall not be held liable for any direct or indirect damages resulting from the use or inability to use our services, including issues related to third-party links or content on our website. Users acknowledge that while we endeavour to provide reliable and secure services, all interactions are undertaken at their own risk.

Termination

We may update this Privacy Policy to reflect changes in our practices or applicable legal requirements. Updates will be posted on this page, and significant changes will be communicated directly to users when required.

Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. By using this website, you agree that any disputes will fall under the jurisdiction of the courts of England and Wales.